Privacy Policy

This Privacy Policy explains how personal data is processed when you visit this website or contact Taras Snitynskyi about digital strategy, design, development or marketing services. The services presented on this website are provided through Whowhere.online s.r.o..

1. Data controller

The data controller is Whowhere.online s.r.o., company ID: 19638434, registered office: Tylova 749/38, Jižní Předměstí, 301 00 Plzeň, Czech Republic, data box: j8q4g54. Privacy contact: info@whowhere.online. Company website: https://www.whowhere.online/. Agency website: https://agency.whowhere.online/.

2. Personal data we may process

We process only data that is necessary for operating the website, responding to enquiries, preparing offers and providing services. This may include:

  • your name, surname or company name;
  • contact details such as email address, phone number, messenger handle or social profile;
  • message content, briefs, project descriptions and files you provide;
  • information about your company, website, brand, project, budget and preferred timeline, if you share it with us;
  • technical website data such as IP address, browser type, device, visited URLs, date and time of visit and cookie identifiers;
  • data required for contracts, invoices, accounting and legal obligations.

3. Purposes of processing

  • to respond to your enquiry or message;
  • to assess your project, prepare a proposal, estimate or work plan;
  • to enter into and perform a contract or other arrangement;
  • to manage project communication, support and follow-up;
  • to keep the website secure, stable and functional;
  • to analyse website and marketing performance where consent is required and has been given;
  • to comply with tax, accounting and other legal duties.

4. Legal bases

Depending on the context, we process personal data on the following legal bases: performance of a contract or steps before entering into a contract; compliance with legal obligations; legitimate interests in client communication, service development, website security and legal protection; and your consent, especially for optional cookies, analytics or marketing tools.

5. Cookies and similar technologies

The website may use necessary cookies for basic operation, security, language preferences and correct page display. Analytics or marketing cookies are used only with your consent where such tools are enabled. More details are provided in the separate Cookie Policy.

6. Recipients of personal data

We do not sell personal data. Data may be shared only where necessary for the purposes described above, including with:

  • hosting, technical support, security, email and contact form providers;
  • analytics, advertising or CRM providers, where used and where a valid legal basis exists;
  • accountants, legal advisers, payment providers or banks;
  • public authorities where required by law;
  • trusted contractors involved in project delivery, limited to what is necessary for their work.

7. Transfers outside the EU/EEA

Some digital tools may process data outside the European Union or European Economic Area. Where this happens, we rely on available legal safeguards, such as standard contractual clauses or other GDPR-compliant mechanisms.

8. Retention

Enquiry data is kept for the time needed to respond, prepare an offer and maintain relevant follow-up communication, usually up to 24 months after the last contact unless another legal basis applies. Contract, invoice and accounting data is retained for periods required by law. Security logs are retained only for as long as necessary to protect the website.

9. Your rights

You have the right to access your personal data, request correction or erasure, restrict processing, receive data portability, object to processing based on legitimate interests and withdraw consent where processing is based on consent. To exercise your rights, contact info@whowhere.online. You also have the right to lodge a complaint with the Czech supervisory authority: Úřad pro ochranu osobních údajů, www.uoou.cz.

10. Security and updates

We use organisational and technical measures designed to protect personal data against unauthorised access, loss, alteration or disclosure. This Privacy Policy may be updated when our processes, tools, legal requirements or services change.